Docs/Interview Templates/Creating Templates

Creating Interview Templates

Interview templates are the core of Hifinity's AI-powered evaluation system. Learn how to create effective templates that automatically assess candidates with precision.

What are Interview Templates?

An interview template is a structured set of questions that candidates answer via video. Each template includes:

Custom Questions

Technical, behavioral, or mixed questions tailored to your role

AI Evaluation Criteria

Expected answer points that AI uses to score responses

Time Limits

Set thinking and recording time for each question

Difficulty Levels

Beginner, Intermediate, or Advanced assessments

How to Create a New Template

To create a new interview template, navigate to your job and click Edit Job. In the job settings, scroll down to the Interview Template section and click Create New Template.

Create new template option in job settings

Two Ways to Create Templates

When creating a new template, you have two options to choose from:

Template creation options - AI Generate or Duplicate

Option 1: Create from Scratch (AI-Generated)

Let our AI create a complete interview template based on your job description. This is the fastest way to get started and produces high-quality, role-specific questions.

How it works:

1

Configure Template Settings

Set difficulty level (Beginner/Intermediate/Advanced), focus area (Technical/Behavioral/Mixed), and interview duration

2

AI Analyzes Your Job

Our AI reads your job title, description, and requirements to understand what skills to evaluate

3

Generates Questions

Creates relevant questions with expected answer points for AI evaluation

4

Review and Customize

Edit questions, adjust difficulty, or add additional questions before publishing

Option 2: Duplicate Existing Template

Start from an existing template and customize it manually. This is ideal when you want to reuse questions from previous interviews or build upon proven templates.

Select from your existing templates as a starting point
Remove questions that aren't relevant to the new role
Write custom questions specific to your unique requirements
Edit evaluation criteria to match the new position
Reorder questions by dragging and dropping

Template Configuration Options

Difficulty Level

Beginner

Entry-level positions, internships, junior roles. Basic knowledge and fundamental skills.

Intermediate

Mid-level positions. Practical experience, problem-solving, and applied knowledge.

Advanced

Senior/expert positions. Deep expertise, leadership, strategic thinking, complex scenarios.

Focus Area

Technical

Focuses on hard skills, technical knowledge, coding abilities, system design, or domain expertise

Behavioral

Evaluates soft skills, teamwork, communication, past experiences using the STAR method

Mixed

Combination of technical, behavioral, and situational questions for comprehensive evaluation

Interview Duration

Choose the total interview length based on the role complexity:

  • 10-15 minutes: Quick screening, basic evaluation
  • 15-20 minutes: Standard interview for most positions
  • 20-30 minutes: Comprehensive assessment for mid-level roles
  • 30-45 minutes: In-depth evaluation for senior/complex positions

Adding and Editing Questions

Each question in your template requires:

Question Text

The actual question candidates will see and answer. Make it clear, specific, and relevant to the role.

Example: "Describe a challenging project where you had to work with a difficult team member. How did you handle the situation?"

Question Type

Categorize as Technical, Behavioral, or Situational to help the AI understand evaluation context

Expected Answer Points

Key points or concepts you expect in a good answer. The AI uses these to evaluate candidate responses.

Example points:

• Demonstrates empathy and active listening

• Shows conflict resolution skills

• Focuses on finding productive solutions

• Maintains professionalism under pressure

Time Limits (Optional)

Set thinking time (preparation) and recording time (answer) for each question individually

Adding and editing questions in the template editor

Publishing Your Template

Templates have two states:

Draft
  • Can be edited or deleted freely
  • Not available for sending to candidates
  • Perfect for testing and refinement
Published
  • Ready to send to candidates
  • Cannot be deleted (only archived)
  • Maintains consistency across all interviews

Important

Once you publish a template and send interviews using it, the template cannot be deleted. This ensures consistency and prevents invalidating existing interview results. You can create new versions if needed.

Template status and delete options

Best Practices

Do's

  • Keep questions clear, specific, and directly relevant to the job requirements
  • Provide detailed expected answer points to help AI evaluate accurately
  • Balance different question types (technical, behavioral, situational)
  • Set realistic time limits - candidates need time to think and articulate answers
  • Test your template by previewing it before sending to candidates

Don'ts

  • Avoid vague or overly broad questions that don't have clear evaluation criteria
  • Don't use discriminatory language or ask questions about protected characteristics
  • Don't set unreasonably short time limits that cause unnecessary stress
  • Avoid creating overly long interviews (+45 min) that lead to candidate fatigue