Sending Interview Invitations
Learn how to invite candidates to complete AI-powered video interviews. Hifinity makes it easy to send personalized interview links via email with just a few clicks.
How It Works
When you send an interview to a candidate, Hifinity automatically:
Sends Email Invitation
Candidate receives a professional email with interview instructions
Generates Unique Link
Creates a secure, one-time-use link for the candidate
Tracks Status
Monitors when email is sent, opened, and interview is completed
AI Evaluation
Automatically evaluates responses when candidate completes interview
Before You Start
Make sure you have:
Created a Job
You need at least one job in your system. Learn how →
Published an Interview Template
Create and publish at least one interview template for your job. Learn how →
Added a Candidate
Candidate must be in your system with a valid email address. Learn how →
Step-by-Step Guide
Navigate to Candidates Page
Go to the Candidates page from your Business Portal navigation menu.
Select a Candidate
Find the candidate you want to interview. You can:
- •Use the search bar to find candidates by name or email
- •Filter by status (Invited, Active, Completed)
- •Browse through the paginated list
Click the "Send Interview" button next to the candidate's name.
Choose Job and Template
The "Send Interview" modal appears. Configure the interview:
Select Job
Choose which job position this interview is for. Only jobs with published templates are available.
Select Interview Template
Choose from published templates associated with the selected job. You'll see template details like difficulty, focus area, duration, and number of questions.
Preview Template (Optional)
Click the preview icon to see all questions in the template before sending
Pro Tip
You can only select templates that are in "Published" status. Draft templates won't appear in this list.
Send the Invitation
Click "Send Interview Invitation" to send the email.
The candidate will receive an email containing:
- Company name and job title
- Interview instructions and what to expect
- Estimated duration and number of questions
- Technical requirements (webcam, microphone, browser)
- Unique interview link (click to start)
Tracking Interview Status
After sending, you can track the interview progress from the Interviews page:
Pending
Interview invitation sent, waiting for candidate to start
In Progress
Candidate has started but not completed the interview
Completed
Interview finished, AI evaluation available to review
Resending Interview Invitations
If a candidate hasn't received or completed their interview, you can resend the invitation:
From the Interviews Page:
Go to the Interviews page and find the interview
Click the actions menu (three dots) next to the interview
Select "Resend Invitation"
The candidate receives a new email with the same interview link
From the Application Page:
Open an application and go to the "Interviews" tab
Find the interview in the list and click the send icon on the right side of the row
The candidate receives a new email with the same interview link
Note
Resending doesn't create a new interview - it sends a reminder email with the same unique link. Any progress the candidate made is preserved.
Best Practices
Set Expectations
Let candidates know about the interview beforehand via phone or email so they're prepared and expecting the invitation
Check Email Addresses
Verify candidate email addresses are correct before sending to avoid delivery issues
Follow Up
If a candidate hasn't started within 2-3 days, send a friendly reminder or resend the invitation